Frequently Asked Questions

Orders & shipping

When will my order ship?

In-stock pieces usually leave our studio within 2–4 business days. Made-to-order pieces show their lead time on the product page.

Can I change an order?

Contact us as soon as possible. We can usually help before fulfillment begins.

Materials & care

How should I care for linen?

Wash gently in cool water with a mild detergent. Line dry or tumble on low. The relaxed texture is part of its character.

Do natural materials vary?

Yes. Subtle shifts in tone and texture are expected and make each piece unique.

Trade

Qualified design, retail and hospitality partners can apply through our Trade & Wholesale page.